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Returns & refunds
Review the policy shown on each product listing before placing an order.
Policy status
The final return window, product eligibility, return shipping responsibility, inspection process and refund timing must be configured by Marketplace Management and shown at checkout. No universal return period is assumed in this draft.
Order-specific requests
Return, damaged-item, missing-item and refund requests should be submitted against an authenticated order and reviewed through the support workflow after backend implementation.
Policy content is pending management approval. This page is informational and does not submit a return request yet.